UK employees are unhappy at work, according to a recent 'Global Attitudes To Work' survey. Only 15% of UK employees go to work for enjoyment. With some predictions suggesting that millennials will need to work into their seventies, it paints a grim picture.
Happier employees make for a more engaged,productive workplace, which means it's easier for businesses to attract and retain top talent. Here are five ways to create a happier workforce:-
Pay your people on time : Over one fifth of UK employers fail to pay workers’ wages on time, with the result that employees feel justifiably or 'extremely' annoyed.. Nearly half have been paid late more than once. Late payments resulted in one in five of those affected unable to cover basic living costs. Your people are your best asset. Ensuring salary payments are made on time must be a priority.
Talk to your employees : HR isn’t talking. Or at least, in most cases not to the people it needs to. Nearly half of UK workers haven’t spoken to a representative from HR in the last 12 months according to a YouGov survey. Open, transparent communication is vital to retain your top talent. Don’t use meetings as a substitute for 'staying in touch’ with your employees. Engage with them on a regular basis. The simple act of taking the time of day to say ‘hello’, smile and make eye contact is all it takes to promote a positive culture. It helps your hiring process too. If prospective employees are met with an uncomfortable silence or downward glances during a guided tour of your offices, it will make them think twice before accepting your job offer.
Work on wellbeing : One in four people will experience mental health problems such as anxiety, depression and stress in the workplace during their lifetime – that’s 25% of your workforce right now. The Health and Safety Executive (HSE) reports that 9.9 million days were lost to work place stress alone in 2014/15, with stress the cause of 43% of all working days lost due to ill health . If people are suffering or feel they aren’t being recognised, their performance and productivity will fall. HR has a vital role to play in the wellbeing of employees. Which of your workers are struggling and what policies do you have in place to acknowledge their situation?
Be an encourager : When was the last time you encouraged your team or thanked them for a job well done? Champion your people, Most people thrive when encouraged. Recognise their contributions and check-in with them regularly. Demonstrate trust by offering options for flexible or remote working. If yours is among the growing number of businesses abandoning the performance review, ensure an effective replacement. Follow the example of global brands like Accenture with regular check-ins.
Hire the right person for the job : The Office Of National Statistics (ONS) found that nearly one in three UK workers are in the wrong job. .Each unhappy employee costs your company £16,000 in staff turnover . It's also probably no coincidence that the aforementioned 'Global Attitudes To Work' survey found that UK workers believe that over a third of their working hours are unproductive. Hiring the right people isn't an 'easy' option but your business success depends on it.
Confused by the hiring process? Kate Smedley offers a range of talent solutions including advice on your hiring process and content to boost your employer brand.
Contact me today to find out more.
 CEB Survey November 2015
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With 18 years of experience in in recruitment, Kate Smedley offers a range of talent solutions for employers and careers advice for professionals.